All items purchased through the Isaac Denton Art marketplace platform are manufactured by an affiliate or pursuant to an agreement with a third-party vendor and shipped to the customer pursuant to arrangements with various shipping carriers for final delivery. * Shipping times and shipping rates may depend on the location of the shipment address and the size of the item(s) being shipped. Step 2 - Take photos of the defective print and the packaging and email the photographs to 3 - After reviewing the photographs, Isaac Denton ART will ship a replacement print for your defective purchase. Step 1 14 days of your merchandise delivery date. What to Do if the Print Arrives Defective Our money-back guarantee is NOT applicable to the following final sale items: Step 4 – Ship your return package using a traceable shipping method and email the shipping details (including tracking number) Denton Art is not responsible for undelivered returns. Isaac Denton Art will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return. The return portion of your original packing slip.
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